Program Refund Policy

 PROGRAM REFUND POLICY

Program fees are refunded only upon receipt of a written request and under the following conditions:

The YMCA understands that there are events that come up that conflict with YMCA programming and therefore provides an opportunity to cancel or change current program registrations.  To cancel and request a credit/refund, please fill out the form below.  All credits/refunds must be requested and approved by the Program Director.

All approved credits expire after one (1) year.

FULL CREDIT/REFUND

•  Granted for all programs if request is submitted at least 72 hours prior to the start of the program/class.
•  Granted if the YMCA cancels the entire program/class session (does not apply to individual snow/rain day cancellations).

PARTIAL CREDIT/REFUND

If request is submitted after the start of the first day of the program/class, participants may receive a 75% PARTIAL CREDIT on their account or PARTIAL REFUND. 

AFTER THE SECOND CLASS NO REFUND WILL BE GIVEN. This schedule applies whether you attend the class or not.

MEDICAL REFUND REQUEST

If for any medical reason you cannot continue the program, you can be credited.  A doctor’s note must accompany your request for program credit.  Requests must be made for half of the session or more.

SPECIAL CIRCUMSTANCES

If the Y must cancel a class completely due to chemical imbalances, contamination in the pool, or due to inclement weather (thunder/lightening, snow), no partial credits/refunds are given. If the schedule allows every attempt will be made to make-up cancelled classes.

To request a refund or credit please fill out the form below

I have read and understand the below stated credit/refund policy

• I agree to the policy

Credit/Refund Policy The YMCA understands that there are events that come up that conflict with YMCA programming and therefore provides an opportunity to cancel or change current program registrations. To cancel and request a credit/refund, please fill out the form below. All credits/refunds must be requested and approved by the Program Director. ALL APPROVED CREDITS EXPIRE AFTER ONE (1) YEAR. FULL CREDIT/REFUND  Granted for all programs if request is submitted at least 72 hours prior to the start of the program/class.  Granted if the YMCA cancels the entire program/class session (does not apply to individual snow/rain day cancellations). PARTIAL CREDIT/REFUND  If request is submitted after the start of the program/class, participants may receive a 75% PARTIAL CREDIT on their account or PARTIAL REFUND. AFTER THE SECOND CLASS, NO REFUND WILL BE GIVEN. This schedule applies whether you attend the class or not. MEDICAL REFUND REQUEST If for any reason you cannot continue the program, you can be credited. A doctor's note must accompany your request for program credit. Requests must be made for half the session or more. SPECIAL CIRCUMSTANCES If the Y must cancel a class completely due to chemical imbalances, contamination in the pool, or due to inclement weather (thunder, lightning, snow), no partial credits/refunds are given. If the schedule allows, every attempt will be made to make up cancelled classes.

Name *

First

Last

Address *

Address Line 1

Address Line 2

City

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Zip Code

Phone *

Email *

Please Select The Reason for Request *

• Adult Class
• Child Class

What type of Adult Class *

• Indoor Cycling
• Swim Lessons
• Boot Camp

Please Put the Day and Time of the Lesson/Class you are Requesting the Refund for. *

Child's Name *

First

Last

What Type of Child Class? *

• Swim Lessons
• Toddler Gym
• Saturday Sports

Which Sport are is your request for *

• Soccer
• Beginner Basketball
• Intermediate Basketball
• Karate

Please Put the Level, Time, and Day of the Swim Lesson *

Signature *

Clear Signature

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